skip to Main Content

Current transportation models for delivering healthcare are often limited and cost-prohibitive, and don't effectively provide essential health services to those in need. In remote and rural areas, the geography, lack of infrastructure and inadequate storage facilities make it near impossible for healthcare workers to do their jobs effectively. And because of challenges like these, half the world's population can't access essential health services.

Last-mile healthcare logistics is being transformed by on-demand, autonomous air transport. That means local communities are able to access basic, critical healthcare supplies and services without incurring large costs or being forced to travel long distances. It also means healthcare providers can access the essential supplies and services they need to do the best job they can, anytime, anywhere.

An end-to-end solution servicing the healthcare supply chain

We’ve carried blood, pharmaceuticals, anti-venom, vaccines, and Oxytocin – faster, safely, and more reliably than traditional transport models.

Our two-way airborne logistics network uses a scalable hub and spoke approach to centralise key resources and maximise efficiency. The network uses little infrastructure, and any infrastructure that is required is consolidated at central hubs. The aircraft operate across the network, travelling to each spoke on demand, delivering up to 2.5kgs of supplies along a maximum route of 130kms.

Whether needing blood samples to be collected for testing or critical pharmaceuticals to be urgently delivered, health workers are better able to manage their workloads and physical supplies by placing on-demand orders for the goods they need to do their jobs effectively.

What sets us apart?

We focus on more than technology. Our service covers the entire network of operations, from securing the appropriate approvals from aviation regulatory bodies, to management of the logistics operations and training staff on the ground.

Safe. Precise. Autonomous.

Our fleet of autonomous aircraft seamlessly integrates into an existing supply chain, providing on-demand deliveries, when and where they’re needed.


Our aircraft use onboard artificial intelligence to run an automatic health and status check before taking off, and if there’s any sign of the smallest problem, the flight is cancelled before it leaves the ground. The aircraft can operate in a number of conditions, using machine learning and computer vision to make a safe, precise landing, every time.

Autonomous reliability

Once airborne, the aircraft’s onboard intelligence self-monitors the system’s status, and leverage autonomous decision-making so if there is any sign of trouble, the aircraft makes the safest decision possible, faster than a human can. Automation capabilities remove the reliance on manual cross-checking of data and mitigate the risk of human error meaning a safe arrival, every time.


Our composite, modular aircraft can make deliveries over 130kms in a single flight. Utilising the free space in the air, they overcome the limitations of ground transport to maximise on-demand transport at speeds of up to 200% faster than a road-based courier.


Vertical take-off and landing (VTOL) capabilities offer two-way transport. It means sites require limited ground infrastructure and the aircraft can take off in almost any location. This means the network can quickly and cost-effectively be scaled to inlucde more sites as required.

SwoopNest is our proprietary logistics management system (LMS). It’s a holistic system covering the complete management of each delivery across the network.

Ordering and scheduling made simple

The user-friendly interface makes it easy for healthcare workers to manage their own orders and deliveries. They simply place the order and select their prefered delivery time via the app.

SwoopNest can also seamlessly integrate into a preferred or existing Logistics Management System via an API interface.

Highways in the sky

The entire network is pre-determined and new routes can be seamlessly added as new destinations are needed. All the health worker needs to do is select the destination for the delivery, and the system does the rest.

Complete oversight of operations

All flights can be tracked in real-time, on one screen, offering full oversight of the aircraft location and flight conditions, as well as deliveries for health workers, customers, and other onlookers.


In-built analytics provides actionable insights for managers and executives. Demand at each health centre can be monitored and tailored accordingly. Each aircraft in the network can be monitored to ensure it’s performing at optimum levels.

Our networks use a scalable hub and spoke approach to centralise key resources and maximise efficiency.

Aircraft operate across the network model where infrastructure requirements are consolidated at central hubs.

The hub is the centre of operations, generally a main hospital or health centre, and is the point at which the products to be delivered are stored. The hub serves as the central store for outbound deliveries, and the centralisation point for all inbound logistics.

The smaller spokes (destinations) require no fixed infrastructure, facilitating efficient two-way transportation and cost effective network expansion.

Utilising this model allows for multiple daily deliveries, improving the reach and efficacy of healthcare provision and improving last mile logistics for those who need it the most.

Safety is a critical component of reliably delivering airborne transport services, which is why the Swoop Aero team maintains responsibility for all flight approval processes and the relationship with aviation regulators.

A top-down approach to safety means current aviation regulations are applied to all areas of the business to meet industry standards.

Aviation regulators in multiple countries have given us approvals for safe BVLOS (Beyond Visual Line of Sight) flights, including over urban and heavily populated areas. We have proven capability working in complex environments, and in situations where other vendors have not been able.

Local healthcare workers are upskilled and empowered so they can continue operations on the ground and focus on what they do best: improving health outcomes.

Our operations team is responsible for the more technical activities to ensure the system is as safe as it can be, while you focus on delivering value.

Our training program is developed and overseen by former Air Force Pilots, so you have the confidence that all staff on the ground are fully trained to service, prepare, load, and fly the aircraft safely, reliably, and cost effectively.

Back To Top